FAQ’s

Most frequently asked questions

Shopping Basics

What Shipping Methods Are Available?

We offer a fixed flat rate of $10 for Express Post service Australia Wide. International orders are sent via Australia Post International and will be calculated during checkout.

What are your shipping and return policies?

To view out shipping and returns policy, please see out customer care section here

Do You Ship Internationally?

Yes we ship worldwide via Australia Post International and DHL.

Payments

What Payment Methods Are Accepted?

We accept Visa, MasterCard and American Express,  ApplePay, and PayPal

Do you accept international credit cards?

Yes, depending on your bank. All transactions are processed in AUD.

Do you charge sales tax on any item?

All items sold in Australia are subject to GST. International orders may be subject to local taxes.

Shipping & Returns

I want to return my purchase! What do I do?

Please see our returns information on our customer care page here

How long does it take for me to get a refund?

Refunds can take between 5-10 days depending on card issuing bank.

How can I get assistance if I need it?

Please contact us a info@maniera.com.au

Contact

Still have questions?